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If you're thinking of undergoing a hair transplant one of the most important things you must do is make sure the facility you choose is a reputable one. Attending an open house put on by the company is one way to check out the facility for yourself but checking out a company's hair restoration complaints in this manner isn't always a viable option if you live too far away to attend one of these events.
An easy way to check out a company for complaints is to visit the Better Business Bureau online. From there you can enter the name of the company you are researching and see if there is any hair restoration complaints lodged against them. While this is not an iron clad guarantee that none of the company's clients have had problems it is an important step in choosing a reputable company.
Many times a reputable company will have registered with the Better Business Bureau and will display the BBB seal on their website. This can be very reassuring for those looking for a reputable company but even the presence of this seal doesn't mean that hair restoration complaints haven't been issued against the company. Also, just because the company doesn't display the BBB seal doesn't mean they're not reputable. Instead check for other seals of membership such as the American Hair Loss Association.